INTRODUCTION
At Epic Conquest 2, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you engage with our game and services. We believe in transparency and want you to understand exactly how we handle your information to provide you with the best possible gaming experience.
INFORMATION WE COLLECT
To provide you with an exceptional gaming experience and ensure the smooth operation of our services, we collect the following categories of information:
- Account Information: Your username, email address, and account preferences to maintain your gaming profile and ensure secure access to your account.
- Game Data: Comprehensive information about your character progression, achievements, in-game purchases, and gameplay statistics to enhance your gaming experience and track your accomplishments.
- Device Information: Technical details about your device, including device type, operating system, unique device identifiers, and hardware specifications to optimize game performance and provide appropriate support.
- Usage Data: Detailed analytics about your gaming patterns, playtime, preferences, and interaction with various game features to improve gameplay mechanics and user experience.
HOW WE USE YOUR INFORMATION
We utilize your information for the following purposes to enhance your gaming experience:
- Service Provision and Enhancement: To deliver and continuously improve our game services, ensuring optimal performance and introducing new features based on player feedback.
- Transaction Processing: To securely process your in-game purchases and maintain accurate transaction records for your account.
- Communication: To keep you informed about important game updates, events, and maintenance schedules that may affect your gaming experience.
- Performance Analysis: To analyze game performance metrics and user behavior patterns, helping us identify areas for improvement and optimization.
- Security Measures: To implement robust anti-fraud systems and ensure fair play for all users, maintaining the integrity of our gaming environment.
DATA SECURITY
We employ industry-standard security measures and best practices to protect your personal information. Our security infrastructure includes encryption protocols, secure data storage systems, and regular security audits to ensure your data remains protected from unauthorized access, alteration, disclosure, or destruction. We continuously update our security measures to stay ahead of emerging threats and maintain the highest standards of data protection.
THIRD-PARTY SERVICES
To provide comprehensive gaming services, we collaborate with carefully selected third-party service providers. These partnerships include:
- Analytics Providers: To gather insights about game performance and user engagement, helping us make data-driven improvements.
- Payment Processors: To facilitate secure and efficient processing of your in-game purchases and transactions.
- Social Media Platforms: To enable social features and community engagement within our gaming ecosystem.
All third-party services are required to adhere to strict privacy standards and data protection regulations.
YOUR RIGHTS
As a valued player, you have comprehensive rights regarding your personal information:
- Access Rights: You can request a complete copy of your personal information and details about how we use it.
- Data Accuracy: You have the right to correct any inaccurate or incomplete information in your account.
- Deletion Rights: You can request the deletion of your personal data, subject to certain legal and operational requirements.
- Communication Preferences: You can manage your marketing communication preferences and opt-out of non-essential communications.
CONTACT US
Your privacy concerns are important to us. If you have any questions about this Privacy Policy or would like to exercise your rights, please contact our dedicated privacy team:
Email: [email protected]
Address: Epic Conquest 2 Headquarters, Game Street, Jakarta, Indonesia
Our privacy team is committed to responding to your inquiries promptly and ensuring your concerns are addressed appropriately.